Trust & Safety — Shoho

Trust is how humans have always worked together.

Trust & Safety

Shoho is built on trust. Real people, verified identities, honest reviews, and a community that looks out for each other.

Everyone Is Verified

Before anyone can help or request help, they verify their identity. This creates accountability and trust.

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Name Verified

Real names, real people

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Age Confirmed

Adults only, verified

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Email Verified

Active email required

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Phone Verified

SMS verification

Building Trust Together

Trust Ratings

Every completed exchange builds your trust rating. Real experiences from real people — visible to everyone before they connect with you.

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Honest Reviews

Both Helpers and Requesters leave reviews. This two-way feedback creates accountability and helps the community identify great people.

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Community Badges

Earn recognition through genuine contribution. Super Helper, Karma Champion, 5-Star Rated — badges that mean something because they're earned.

Community Guidelines

These principles help us maintain a safe, respectful space for everyone.

✓ Do

  • 🤝 Treat everyone with respect and dignity
  • 💬 Communicate honestly and clearly
  • Be reliable — show up when you say you will
  • Leave honest, fair reviews
  • 🙏 Express gratitude for help received
  • 🚨 Report any concerning behaviour

✗ Don't

  • 🚫 Misrepresent yourself or your abilities
  • 🚫 Share others' personal information
  • 🚫 Engage in harassment or discrimination
  • 🚫 Request or offer anything illegal
  • 🚫 Leave fake or malicious reviews
  • 🚫 Pressure anyone into exchanges

We're Here to Help

If something doesn't feel right, we're here for you.

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Report an Issue

Flag concerning behaviour instantly

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Contact Support

Real humans respond within 24 hours

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Help Centre

Guides and answers to common questions

Join a Community You Can Trust

Real people, verified identities, genuine connections. That's Shoho.

Get Started →